Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (ulla k., Ulla Krogmann, Koblenzer Str. 59, D-53173 Bonn, ulla-k@ulla-k.biz, telephone: +49 228 37748345) by means of a clear statement (eg. A letter sent by post or e-mail) informing us of your decision to withdraw from this contract.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation
Should you withdraw from this Agreement, we will reimburse all payments we have received from you, including delivery charges (except for additional costs arising from your using a different delivery method than what we offer) immediately or at the latest within fourteen days from the date when the notification of your revocation reaches us.

For the repayment, we will use the same means of payment as used in the original transaction, unless expressly agreed with you; You will not be charged for the repayment fees. However, we may hold repayment until we have received the returned goods or until you have provided proof that you have returned the goods.

You must return the items to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the items before the fourteen days. You bear the immediate costs of returning the items. You would only need to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

If you want to revoke a purchase contract, please fill out this form and then click “send”.