General terms and conditions

Contracting Parties

These General Terms and Conditions apply to any contract concluded between the Customer and

ulla k.
represented by Ulla Brüderlin-Krogmann
Address: Axenfeldstr. 8a, D-53177 Bonn

Sales tax identification number: DE 815070690

Hereinafter referred to as the Provider.


By this contract, the sale of new goods in the area of clothing, furniture, home accessories, jewelry through the online store of the Provider is regulated. The details of the respective merchandise on offer are referenced on the corresponding product description page.


The contract is concluded exclusively in electronic commerce via the shop system. The presented merchandise on offer represents a non-binding invitation to submit an offer through the customer order, which the Provider can then accept.

The order process for concluding the contract includes the following steps in the shop system:

    • Selection of the merchandise in the desired specification (size, color, number)
    • Inserting the merchandise in the shopping cart
    • Clicking on “Order”
    • Entering the billing and delivery address
    • Selecting the payment method
    • Reviewing and processing the order and all entries
    • Clicking on “Order now
    • Confirmation email that the order has been received

By sending the order confirmation the contract is concluded.

Contract Duration

The contract is concluded for an indefinite period.

Reservation of ownership

Until full payment, the ordered merchandise remains the property of the Provider.


The Provider reserves the right to provide merchandises/services which are equivalent in quality and price . The merchandise/service shown in the shop is exemplary and not the individual, contractual merchandise/service. The Provider reserves the right not to provide in case of unavailability of the promised merchandise/service.

Prices, Shipping costs, Return costs

All prices are final and include the legal value added tax. The shipping costs apply once per order: Germany: € 4,90, EU: € 12,00. In case of partial deliveries, the lump sum will only be charged once. There are no additional costs for shipping. This applies for an amount up to 100,00. If the right of withdrawal is used, the customer bears the costs of the return.

Terms of Payment

The customer has only the following options for payment: advance transfer, payment service (Paypal), credit card. Other forms of payment will not be accepted and will be rejected. The invoice amount is to be transferred in advance to the account specified after receipt of the invoice, which contains all details for the transfer and is sent by e-mail. Using a payment service provider allows the Provider and customer to process the payment between each other. The payment service provider forwards the payment of the customer to the Provider. Further information can be found on the website of the respective payment service provider. When paying by credit card, the customer must be the cardholder. The credit card will be charged after the goods have been shipped. 

Terms of Delivery

The goods will be shipped immediately after confirmed receipt of payment. The shipment takes on average 3 days at the most. The provider undertakes to deliver on the 4th day after receipt of the order. The normal delivery time is 3 days unless otherwise stated in the item description. The provider sends the order from their own warehouse as soon as the entire order is in stock. The customer will be immediately informed about delays . If the provider is not responsible for a permanent impediment to delivery, in particular force majeure or non-delivery by own suppliers, although a corresponding cover transaction was made in good time, the provider has the right to withdraw from a contract with the customer. The customer will be informed immediately and any services received, in particular payments, will be refunded.


Consumers are entitled a statutory warranty liability on the offered services according to the relevant provisions of the Civil Code (BGB). If this is deviated from, the warranty is based on the regulations set out in the General Terms and Conditions (GTC).


The contract text is stored by the Provider. The customer has no possibility to directly access the stored contract text.

Right of Withdrawal and Customer Service


Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day,

    • In the case of a contract of sale: in which you or a third party named by you, who is not the carrier, have or has taken possession of the last goods.
    • In the case of a contract for several goods ordered by the consumer under a single order and delivered separately: to which you or a third party named by you, who is not a carrier, have or has taken possession of the last good.
    • In the case of a contract for the delivery of a good in several partial shipments or pieces: where you or a third party named by you, who is not a carrier, have or has taken possession of the last partial shipment or the last.

When several alternatives meet, the last date is decisive.

In order to exercise your right of withdrawal, you must inform us (ulla k., Ulla Brüderlin-Krogmann, Axenfeldstrasse 8a D-53177 Bonn, Germany) of your decision by means of a clear statement (e.g. a letter sent by post or e-mail) to revoke this contract.

In order to maintain the cancellation period, it is enough for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the Cancellation

If you cancel this contract, we have to reimburse all payments we have received from you, including delivery charges (with the exception of additional costs arising from your using a different delivery method than the cheap standard delivery offered by us) immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to ulla k. immediately, and in any case no later than fourteen days from the date on which you inform us of the cancellation of this contract. The item(s) should be returned to:
ulla k., Ulla Brüderlin-Krogmann, Axenfeldstr. 8a, D-53177 Bonn
The deadline is met if you send the goods before the deadline of fourteen days.

You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to mishandling while examining the nature, characteristics and functioning of the merchandise.


Claims for damages of the customer are excluded, unless otherwise stated for the following reasons. This also applies to the representative and delegated agents of the Provider, in case the customer raises these claims for damages. Excluded are claims for damages of the customer due to injury to life, limb, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual objective. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or delegated agent.

Language, Jurisdiction and Applicable Law

The contract is written in German. The further implementation of the contractual relationship takes place in German. It exclusively applies the law of the Federal Republic of Germany. For consumers, this applies only insofar as this does not restrict any statutory provisions of the state in which the customer has his domicile or habitual residence. The place of jurisdiction for disputes with customers who are not a consumer, a legal entity under public law or a special fund under public law, is the registered office of the provider.

Data Protection

In connection with the initiation, conclusion, settlement and reversal of a purchase contract on the basis of these terms and conditions, the Provider collects, stores and processes data. This happens in the context of the legal regulations. The provider does not disclose any personal data of the customer to third parties, unless he is legally obliged to do so or the customer has expressly previously consented. If a third party is used for services in connection with the data processing, the provisions of the Federal Data Protection Act are complied with. The data provided by the customer by way of order will only be processed to establish contact within the scope of the contract and only for the purpose for which the customer provided the data. The data will only be passed on as far as necessary to the shipping company, which takes over the delivery of the goods according to the order. The payment details will be forwarded to the bank responsible for the payment. Insofar as the provider meets retention periods of a commercial or tax nature, the storage of some data may take up to ten years. During the visit to the Internet shop of the Provider, anonymized data that do not allow for inferences on personal data and also do not intend, in particular IP address, date, time, browser type, operating system and pages visited, are logged. At the request of the customer, the personal data will be deleted, corrected or blocked within the scope of the legal provisions. Free information about all personal data of the customer is possible. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address:
ulla k., Ulla Brüderlin-Krogmann, Axenfeldstr. 8a, D-53177 Bonn, 0228/37748345,

Severability Clause

The invalidity of any provision of these Terms and Conditions has no effect on the validity of the remaining provisions.

translation for information purposes